We are here to help

Reach out any time with a question or a concern. The fastest answer is always on WhatsApp — but every route below reaches us.

Reach us directly

Available 24/7, including nights and weekends.

HerAlly does not replace emergency care. If you or someone with you is in immediate danger, go to the nearest hospital straight away.

We reply within one working day. For anything urgent, use WhatsApp.

Quick answers

How quickly will someone respond?

WhatsApp and USSD are answered around the clock. Email and this form are answered within one working day.

Do I need data to reach you?

No. Dial *384*725# from any mobile phone — no smartphone and no data plan required.

Is my conversation confidential?

Yes. Everything you share stays private, and support for survivors of gender-based violence is handled with particular discretion.

We are here to assist you with any questions or concerns you may have. Feel free to reach out to us anytime.

Ask a question, book a screening, or find out what care is available to you.